Call Centre Solutions

Neutron is fully poised to meet all your call centre requirements with the latest Contact Centre technologies. With experience in handling small captive establishments, large outsourcing centres, BPOs and KPOs, we understand the various technological and operational requirements of running a contact centre. Neutron has fostered strategic partnerships with the top contact centre technology OEMs and is able to offer best-in-breed solutions. With our knowledge, skill and experience we are able to stitch together various components of the solution to offer a seamless experience to our customers' end-customers.

We help our customers deliver world-class services around:

  • Inbound/outbound voice calls
  • Self-service solutions
  • Video based contact centres
  • CRM integration
  • Social media integration
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

At Neutron, we help customers grow across geographical boundaries by setting up robust and resilient networks across the globe. We also help our customers adopt new technologies, and create integration frameworks for various applications across their networks to build best in-class contact centres.

Neutron is your one-stop shop for complete Communications and Contact Centre Solutions, featuring the most innovative technology. We provide a highly customized, modular solution, keeping future expandability and upgradeability in mind. Our experts personally supervise the implementation of all projects from concept to completion, followed by regular maintenance and support.


 

Copyright 2007 Neutron Electronic Systems Pvt. Ltd.